All purchases are final. Because this is a consumable product, one must never re-sell an item that has been previously purchased. Therefore, Wild Leap will only exchange items that have been damaged during shipping. Prior to returning the damaged product, customer must send photos of damaged product to: [email protected]. Once an item has been determined to be damaged in shipping, the customer will return the damaged item. Upon receiving the damaged product, the damaged product will be exchanged for the same product. If the product is no longer available, a product of equal value will be offered to the customer. Wild Leap will pay for shipping charges for approved returned and exchanged items.
If your package of Products is returned to us, we may re-ship it to you for an additional shipping charge equal to the actual shipping cost. Any order that is refused or returned after three attempts to deliver will not be refunded. Shipping and packaging charges will not be refunded. In addition, the buyer will be responsible for any additional fees incurred to have the product returned to us.